Mansard Riyadh, A Radisson Collection Hotel in Riyadh held a 5-day Butler Service training. 16 outstanding employees from the hotel have received a professional training tailored to them by Heilbron Hospitality, based in The Netherlands.
When ‘perfect’ is no longer enough to meet all the guests’ requirements, we believe that butler service will bring the extra high level of service and luxury. Heilbron Hospitality ensures that the hotel’s dedicated team understands the “true meaning of service.” The butlers will become the symbol of the hotel’s high grade, personalized and private service.
Mansard Riyadh, A Radisson Collection Hotel caters to the needs of their valued guests. Whether staying in a guest room, serviced apartment, or long-stay villa, guests enjoy access to 24-hour room service, spa and ﬁtness center and housekeeping twice a day.
Located in the new heart of the city, the hotel is situated along the new metro line with easy access to King Khalid International Airport and the King Abdullah Financial District. For board meetings, training sessions, lectures and luncheons, the hotel has state-of-the-art meeting rooms with a capacity for up to 240 attendees, spread across two floors in the conference center.
Firas Mneimneh, General Manager of Mansard Riyadh, A Radisson Collection Hotel, comments: “At Mansard Riyadh, we are committed and dedicated to provide our promise of an Exceptional service to our guests. Our passionate and talented team have successfully concluded the first Butler service training program in coordination with Heilbron Hospitality. They are now certified as butlers, ready to welcome our valuable guests and deliver an extraordinary and exceptional experience.’’
Radisson Collection, Welcome to the Exceptional.