Hudini, a leader in digital transformation solutions for the hospitality industry, has entered into an agreement with Nobu Hotels to deploy its Staff Connect digital check-in solution across the brand’s global portfolio of luxury lifestyle hotels.
The collaboration reflects Nobu Hotels’ commitment to elevating the guest arrival experience through a seamless and digitally enabled check-in journey. Staff Connect is designed to empower front desk teams with an efficient check-in workflow while enabling a more personalised and welcoming experience for guests.
Hudini’s Staff Connect eliminates up to 90% of the manual check-in tasks and reduces the check-in process to less than two minutes. The solution integrates directly with the Property Management System (PMS) and payment gateways, and includes features such as room assignment, keycard encoding, e-registrations, and digital ID scanning using device cameras with OCR data extraction. By automating document capture and synchronising guest data with the PMS in real time, the platform ensures Nobu Hotels’ front-of-house teams have immediate access to accurate information. The solution also supports Nobu Hotels’ sustainability initiatives by enabling a paperless front desk through fully digital registration cards and document management.
Helmed by world-renowned chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept offers a highly curated hospitality experience in which each property reflects its local destination. Known for its distinctive blend of chef-driven dining and exceptional service, the lifestyle brand combines Japanese-inspired minimalist design with a relaxed California-style approach to luxury.
Nobu Hotels began rolling out Staff Connect in 2025, with initial implementations at Nobu Hotel Toronto and Nobu Hotel Barcelona. Additional deployments are planned throughout 2026, including Nobu Hotel Los Cabos and several other properties within the portfolio.
Munir Viñas, Director of Front Office, Nobu Hotel Barcelona said: “Switching from paper registration cards to a fully digital check-in with Hudini has made our arrival experience smoother and more efficient while significantly reducing paper waste. A simple change that has made a big difference for both our guests and the environment.”
Prince Thampi, Founder & CEO of Hudini, said: “Partnering with Nobu Hotels marks an exciting milestone for Hudini. Their brand is synonymous with elevated hospitality and attention to detail, and we are proud to support their vision with technology that simplifies operations while enhancing the guest journey. Staff Connect enables hotel teams to focus less on administrative tasks and more on creating memorable first impressions for every guest.”
