Having worked at the resort since 2018, Osama is synonymous with the friendly atmosphere that resonates throughout the property, assuming his new role starting on April 1st.
Dubai, UAE (01 April 2024): Al Habtoor Polo Resort is pleased to announce the promotion of Mr. Osama Esmat from Director of Front Office to Director of Rooms, effective April 1st. One of the most recognisable figures at the resort, Osama has instilled the property with his boundless energy since 2018 and this latest promotion recognises the immense contributions he has made to date.
A seasoned hospitality professional with over two decades of experience, Osama has been an integral part of the Al Habtoor Polo Resort family over the last few years. His journey in the industry began with various roles in Egypt and Dubai, in which he tirelessly worked on improving his language and communication skills. Osama’s dedication and positive approach have made him a prominent figure at Al Habtoor Polo Resort, fostering a sense of family among his team and ensuring an exceptional guest experience.
Having initially started his journey with Al Habtoor Polo Resort as the Front Office Manager, his skills and exceptional ability were quickly recognised, leading to his promotion to Director of Front Office in 2021. Osama’s latest promotion to Director of Rooms further showcases his leadership and dedication to maintaining the welcoming and engaging atmosphere that sets Al Habtoor Polo Resort apart. Amongst his varied skillset, he has been instrumental in building an unrivalled team, organising teambuilding sessions, and providing ongoing training in guest relations.
Lukas Tremmel, the General Manager at Al Habtoor Polo Resort commented on the promotion saying, “We are so privileged to have someone as talented as Osama in our team and I want to congratulate him on his well-deserved promotion to Director of Rooms. Osama’s dedication, leadership, and welcoming personality have been instrumental in creating an exceptional guest experience for everyone that walks through the doors. We look forward to his continued success in this new role, contributing to the growth and prestige of Al Habtoor Polo Resort.”
Al Habtoor Polo Resort is a sophisticated equestrian-inspired retreat embodying timeless Andalusian elegance. Boasting a prime location near Dubai’s key tourist attractions, the resort offers unparalleled luxury and impeccable service. Set around four polo fields, it provides premium stabling for top-quality horses and an academy for equestrian training. Guests can choose from 126 guest rooms, including 30 suites and 10 villas, all overlooking the lush green landscape.
The resort offers a variety of recreational activities, entertainment options, and exquisite global-inspired dining experiences. With elegant boardrooms and expert event planning, Al Habtoor Polo Resort is an ideal destination for extraordinary meetings and bespoke social gatherings.
Following Osama’s recent promotion, the resort is looking forward to even more fruitful years with his continued contributions to the success and excellence of Al Habtoor Polo Resort.
