Panda Retail Company (Panda) recently revealed that it had signed a cooperation agreement with the Ocado Group, an expert and leader in digital e-commerce solutions, to develop the Panda and e-commerce application using artificial intelligence.
Through this step, Panda aims to develop its business and use artificial intelligence and machine learning techniques as a leading Saudi company in the field of retail, which will reflect positively on the customer experience when shopping through the Panda application, ensuring a distinctive and enjoyable shopping experience.
Ocado is a technology company that provides comprehensive solutions and supporting process automation for online retail needs. Ocado’s philosophy is based on studying market size and market share in order to have the efficiency to implement the solutions provided in the local market. It is worth noting that Ocado has a presence in the global market through its cooperation with global retail leaders.
Ocado, with its extensive experience in the field of e-commerce, intends to provide advanced digital solutions to Panda, in addition to training Panda employees. Ocado’s digital platform will support all of Panda’s online shopping operations, providing a distinguished shopping experience for Panda’s customers, in addition to predicting supply chains and product availability with high accuracy, as well as selecting and delivering orders with great efficiency. These services, supported by artificial intelligence, will enable significant operational efficiencies and a pioneering experience for Panda customers throughout the Kingdom.
In addition, Panda and Ocado will develop a network of customer fulfillment centers in the Kingdom, supported by digital software solutions to meet orders on a large scale across Panda markets.
Commenting on this qualitative step, Mr. Bandar Talaat Hamouh – CEO of Panda Retail Company, explained that Panda’s ambition is to pioneer new horizons in the Kingdom and globally for the retail sector, as we focus on enhancing the customer experience and using technology and artificial intelligence to achieve Panda’s goals in enhancing and developing our business and raising our contribution. Electronic sector sales. Mr. Bandar stressed that our cooperation with Ocado takes advantage of opportunities that enhance our ongoing efforts to provide the best to our customers.
For his part, Mr. Adriano Araujo, President of Ocado in the Asia Pacific, Middle East and Africa region, expressed that the Ocado Group welcomes Panda Retail Company to join the group of global retail leaders who are developing their operations online using Ocado technologies.
He added that we have found that retail trade in the Kingdom of Saudi Arabia is developing rapidly, in addition to that selling via the Internet is growing significantly. Panda is considered one of the leading retail companies in the Kingdom, and we were pleased to sign a cooperation agreement with them to ensure that Panda achieves this leadership in online selling and to redefine the e-commerce experience for their customers.
Panda Retail Company, is one of the Savola Group companies, and the largest retail sector company in the Middle East. It employs more than 17,000 employees with dedication and commitment to meet customer needs in 188 branches spread across 40 cities around the Kingdom of Saudi Arabia, and offers its services and products amounting to 30,000 items. of products to more than 100 million visitors annually, through its various markets and electronic platforms
