AVIAREPS to support Etihad Cargo’s sales, customer service and market development following the launch of direct flights to Tashkent
Dubai : AVIAREPS, the global leader in aviation, tourism and hospitality representation with 77 offices in 71 countries around the world, has been appointed as Cargo General Sales Agent (Cargo GSA) for Etihad Cargo in Uzbekistan.
Etihad Cargo is the cargo and logistics arm of Etihad Airways, the national airline of the United Arab Emirates. Based in Abu Dhabi, Etihad Cargo provides air freight solutions across major global trade lanes, connecting Africa, Asia, Australia, Europe, the Middle East and the Americas through Etihad’s international network.
The Cargo GSA appointment follows the recent launch of Etihad Airways’ direct flights between Abu Dhabi and Tashkent, creating new opportunities for cargo connectivity between Uzbekistan, the UAE and Etihad Cargo’s wider global network. With immediate effect, AVIAREPS will support Etihad Cargo’s commercial growth in Uzbekistan through dedicated cargo sales, customer service, reservations and local market development.
The new cargo appointment further strengthens AVIAREPS’ long-standing partnership with Etihad. AVIAREPS already acts as Cargo General Sales Agent for Etihad Airways in two countries and as Passenger GSA in 18 markets across Asia and Europe, including recent appointments in Romania, Azerbaijan, Uzbekistan, Armenia and Georgia, in addition to existing partnerships in the Baltic and Nordic European countries and the Philippines.
Under the new agreement, AVIAREPS will promote and sell Etihad Cargo’s air transportation services to cargo agents, freight forwarders and customers in Uzbekistan. The scope includes cargo reservations and booking administration, customer and post-sales support, sales visits, quotation and tender support, distribution of approved timetables, tariffs and promotional materials, sales reporting, and regular market insight. As part of its operational responsibilities, AVIAREPS will act as a local point of contact for customers and cargo agents, coordinate with ground handling partners where required, support shipment-related administration, and assist with the roll-out of electronic AWB implementation in the market.
Frederick Overton, Global Head of Cargo at AVIAREPS: “We are proud to further strengthen our partnership with Etihad through the new cargo appointment in Uzbekistan. The launch of Abu Dhabi-Tashkent flights creates strong potential for cargo development between Uzbekistan, the UAE and Etihad Cargo’s wider global network. With our local market expertise, cargo know-how and established relationships with freight forwarders and cargo agents, we look forward to supporting Etihad Cargo’s commercial growth and customer engagement in the market.”
Grant Kemp, Regional General Manager at Etihad: “Uzbekistan is an important addition to Etihad’s expanding network, and the appointment of AVIAREPS as our Cargo General Sales Agent will support our commercial development and service offering in the market. AVIAREPS’ local presence, cargo sales experience and strong customer relationships make them a valuable partner as we continue to grow our cargo activities and strengthen connectivity through Abu Dhabi.”
Strengthening Uzbekistan’s Air Cargo Connectivity
The appointment comes at a time when Uzbekistan is strengthening its position as a regional trade and logistics hub, connecting Central Asia with major international markets. Improved air cargo connectivity through Abu Dhabi can provide businesses with additional opportunities to move goods efficiently across Etihad Cargo’s global network.
For exporters, importers and freight forwarders, the partnership is expected to improve access to cargo booking services, commercial support and shipment-related assistance within the local market. AVIAREPS’ established presence in Uzbekistan will help Etihad Cargo build stronger relationships with industry stakeholders while identifying new commercial opportunities across key cargo segments.
The introduction of Abu Dhabi–Tashkent flights also creates opportunities to support trade flows between Uzbekistan and the UAE, while facilitating connections to destinations served through Etihad’s wider network. Depending on shipment requirements, air cargo services can be particularly valuable for time-sensitive goods, including perishables, pharmaceuticals, electronics and other products requiring reliable transportation.
By combining Etihad Cargo’s international network with AVIAREPS’ local expertise, the agreement aims to strengthen customer engagement and support the development of cargo operations in Uzbekistan. The partnership also reflects the broader importance of Central Asia within international aviation, as airlines and logistics providers explore opportunities to improve regional connectivity, expand commercial relationships and meet the evolving needs of global supply chains.
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Ahmed Abdul Wasey
Managing Editor, Eat ‘N Stays
Ahmed Abdul Wasey is the Managing Editor in Eat ‘N Stays, overseeing all editorial coverage of travel, hospitality, and food across Saudi Arabia and the wider Gulf region. He sets the publication’s editorial direction and reviews coverage across hotels, restaurants, tourism, cruise, and industry news before it publishes.
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