In his expanded role as Cluster General Manager, Chris Wayne-Wills will oversee JA Ocean View Hotel, JA Hatta Fort Hotel, and The Manor by JA, guiding performance, culture, and guest experience across the brand’s diverse portfolio.
Dubai : JA Resorts & Hotels has announced the appointment of Chris Wayne-Wills as Cluster General Manager for JA Ocean View Hotel, JA Hatta Fort Hotel, and JA The Manor Hotel. Moving from his position as General Manager at JA Ocean View Hotel, the expanded role sees the brand increase its experienced, people-first leadership across its UAE portfolio. Bringing together three distinct properties under one vision, the appointment marks a pivotal step in strengthening operational standards and
In this role, Chris will oversee three distinct properties, including the vibrant beachfront energy of JBR, the rustic charm of Dubai’s only mountain resort, and the contemporary comfort of a business-focused urban hotel. This appointment is a clear indication of JA’s
As Cluster General Manager, Chris will be responsible for driving overall performance across the three hotels, strengthening team culture, and ensuring a seamless guest journey aligned with JA Resorts & Hotels’ values. His vision centres on creating meaningful, intuitive experiences rooted in their surroundings, while empowering teams to deliver genuine, heartfelt service. With a strong belief that time is the greatest luxury, his focus will be on refining every touchpoint to allow guests to fully connect, unwind, and feel at home across all three unique destinations.
With over 30 years of experience in hospitality leadership, both in the UAE and internationally, Chris brings a deep understanding of multi-property operations, transformation, and long-term growth. His career has been shaped by leading complex portfolios, guiding hotels through periods of change, and building resilient teams capable of adapting to evolving guest expectations, all while maintaining a strong sense of identity and purpose.
A recognised industry figure, Chris is known for his people-first approach and calm leadership style. An ICF-certified Executive Performance Coach, he is deeply passionate about mentoring and developing talent, believing that the strength of a hotel lies in the individuals behind it. His leadership philosophy is rooted in humility, approachability, and shared success, with a firm belief that achievements are only meaningful when earned collectively.
Commenting on the appointment, Ralph Porciani, CEO of JA Resorts & Hotels, said,
“Chris’s expanded role is a natural progression and a recognition of the impact he has already made within the JA family. His ability to lead with authenticity, inspire teams, and combine strong commercial judgement with operational rigour and genuine care for people makes him ideally suited to oversee these three distinctive properties. As we continue to evolve as a brand, leaders like Chris play a vital role in safeguarding our legacy while shaping our future.”
Chris Wayne-Wills added, “It is an incredible honour to take on this role and to continue my journey with JA Resorts & Hotels. Each of these properties has its own story, character, and sense of place, and my focus is on honouring that individuality while creating a consistent culture of warmth, excellence, and teamwork. At the heart of everything we do are our people, and together we will continue to create experiences that feel personal, memorable, and truly reflective of JA’s spirit of hospitality.”
Bringing the three properties under Chris’ remit will continue to strengthen the brand’s UAE portfolio with thoughtful leadership that balances individuality and cohesion, which is sure to resonate with both returning and first-time guests.
