Kincentric announces 10 Best Employers in MENA for 2019

Best Employers group
Dubai, UAE,  – Kincentric, a Spencer Stuart company, has announced the results of the 2019 Best Employers MENA program, which recognizes leading employers that strive to continuously spark change, inspire their people and accelerate business success. Kincentric helps organizations unlock the power of people and teams through their unique approach to human capital.

Best Employers, the leading employer benchmarking program in MENA, measures and recognizes extraordinary employers that demonstrate workplace excellence. Formerly a part of Aon, the program is now offered by Kincentric, a new business unit of Spencer Stuart, following the acquisition by Spencer Stuart of the business unit from Aon in July 2019.

Findings from this year’s study show that Best Employers in the region continue to invest in creating a highly engaged workforce, with an employee engagement score of 83% compared to 69% market average. As many as 86% of employees at Best Employers believe their organization is adopting agile practices and becoming more responsive to changing needs (compared to 69% market average). Furthermore, 84% believe their organization is retaining the people they need to achieve their business goals (compared to 60% market average), demonstrating their commitment to retaining top talent in today’s highly competitive job market.

This year, Kincentric has recognized Best Employers in the region across a number of sectors, ranging from logistics and hospitality to pharmaceutical and omnichannel customer experience. Two organizations have also been awarded ‘Honorable Mentions’ in recognition of excelling in one of the four critical Best Employers’ indices.

The Kincentric Best Employers MENA 2019 are:


Organization (listed alphabetically) Category
DHL Express Best Employer MENA (Algeria, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, UAE)
DHL Global Forwarding Best Employer Oman
InterContinental Hotels Group Best Employer (Global Program)
Jumeirah Group Best Employer UAE
Atlantis, The Palm Best Employer UAE
Marriott International Best Employer (Global Program)
Novartis Best Employer Kuwait & Algeria
Procter & Gamble Near East Best Employer Egypt
Teleperformance Best Employer Morocco & Tunisia
TLScontact Best Employer Algeria, Tunisia & Morocco


The Kincentric ‘Honorable Mentions’ in MENA for 2019 are:

Organization (listed alphabetically) Category
Dubai Silicon Oasis Authority Honorable mention for ‘Engaging Leadership’
SWR Hospitality Honorable mention for ‘Organizational Agility’


Best Employers are awarded based on their ability to exceed others in the four measurable people factors that are key to success: employee engagement, organizational agility, engaging leadership and talent focus. Participating organizations work with Kincentric’s team of experts to understand the views and perceptions of their employee population. Using Kincentric’s state-of-the-art technology platforms, knowledge and consulting experience, employee opinions on these factors are analyzed and compared to applicable benchmarks in Kincentric’s robust database to determine which organizations come out on top.

Khalid Youssef, Principal – Head of Culture & Employee Engagement, Middle East & Africa at Kincentric, said: “The Kincentric Best Employers program recognizes the outstanding achievements of organizations across the region that capture the full power of their people and deliver strong, sustainable business results. Our research consistently shows that organizations that demonstrate high levels of employee engagement, profound organizational agility, engaging leadership and strong talent focus are reaping the benefits and creating a workplace of the future.” Khalid added, “This year, we’ve seen an increase across three of the four Best Employer indices, including engaging leadership, agility and talent. This is a reflection of organizations becoming increasingly aware of the value a truly engaged workforce brings to an organization. We congratulate all of our Best Employers on achieving this recognition.”

For 20 years, the Best Employers certification has recognized leading employers across the world, backed by over 50 years of employee research and a global database of over 15 million employees. To find out more about the program, visit



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